We only collect what is necessary to run your account, process payments, and keep the platformsafe and compliant with Philippine regulations.
When you sign up for a magicjili account, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you are eligible to participate on the platform under Philippine law and to create a unique, secure account for you. Your date of birth is specifically used to confirm that you meet the minimum age requirement of 21 years, in line with the rules governing online gaming in the Philippines. We do not collect more personal details than are strictly necessary for account creation and regulatory compliance. All registration data is stored securely and is accessible only to authorised personnel within our operations team.
To process deposits and withdrawals in Philippine pesos, we collect payment method details such as your GCash number, bank account reference, or other local payment credentials you choose to use. We do not store full card numbers or complete banking credentials on our servers; payment processing is handled through secure, encrypted third-party payment gateways that comply with PCI-DSS standards. Transaction records — including amounts, timestamps, and reference numbers — are retained for a minimum period required by Philippine financial regulations and are used solely for account management, fraud prevention, and dispute resolution. If a withdrawal request requires identity verification, we may ask you to submit a valid government-issued ID issued in the Philippines. Payment data is never shared with third-party advertisers or marketing platforms under any circumstances.
We automatically collect certain technical data when you access the platform, including your IP address, device type, browser version, operating system, and session duration. This data helps us optimise the mobile experience for players in the Philippines, diagnose technical issues, and detect unusual activity that may indicate fraud or unauthorised account access. We also collect information about your betting and gaming activity — such as game types played, wagers placed, and session frequency — to fulfil our responsible gaming obligations and to comply with reporting requirements. This activity data is not used to build advertising profiles and is not sold to any external party. Aggregated, anonymised usage statistics may be used internally to improve platform performance and game selection.
If you contact our support team via email, live chat, or any other channel, we retain records of those communications to ensure continuity of service and to resolve any ongoing disputes or queries accurately. Support correspondence may include your name, account details, and a description of the issue you raised, and is stored securely for a reasonable period after the matter is resolved. We may also send you transactional messages — such as deposit confirmations, withdrawal notices, or account security alerts — to the email address or mobile number registered on your account. Promotional or marketing messages will only be sent if you have explicitly opted in during registration or through your account preferences. You may opt out of marketing communications at any time by updating your notification preferences in your account settings.
Our platform uses cookies and similar technologies to maintain your login session, remember your language and display preferences, and gather anonymised analytics about how players navigate the site. Session cookies are essential for the platform to function correctly and are deleted automatically when you close your browser. Persistent cookies are used to save preferences so you do not have to reconfigure your settings on every visit. We do not use third-party tracking pixels from social media or advertising networks on our platform. You can manage or disable non-essential cookies through your browser settings, though doing so may affect certain features of the platform.
As required under Philippine gaming regulations and applicable anti-money laundering laws, we may request identity verification documents from players at any stage of account use — including at registration, before a first withdrawal, or when a transaction threshold is reached. Acceptable documents include a valid Philippine passport, national ID, driver's licence, or other government-issued identification bearing your photograph and date of birth. KYC documents are processed through a secure verification workflow and are not viewable by general support staff beyond the scope of their specific verification task. Verified documents are retained only for as long as required by law and are securely deleted thereafter. Failure to complete KYC verification when requested may result in temporary restrictions on withdrawals until the process is completed.
Under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), you have clear rights over the personal data we hold about you.
You may request a copy of the personal data we hold about your account at any time. We will provide this information within a reasonable timeframe and in a clear, readable format. To submit an access request, contact our support team with your registered account details for identity confirmation.
If any personal information linked to your account is inaccurate or out of date, you have the right to request a correction. You can update basic details such as your contact number or email address directly within your account settings, while corrections to identity information may require supporting documentation.
You may request that we delete your personal data when it is no longer necessary for the purpose it was collected, subject to any legal retention obligations we must comply with under Philippine law. Please be aware that closing your account does not automatically trigger immediate deletion of all data, as certain records must be kept for a mandatory period under financial and gaming regulations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, and we will honour that request promptly. You may also object to processing based on legitimate interest grounds, and we will review each objection on its merits and respond in writing within the timeframe required by applicable Philippine law.
We do not sell, rent, or trade your personal data to any third-party marketing companies or data brokers. Limited data sharing occurs only where strictly necessary — for example, with our licensed payment processing partners to facilitate deposits and withdrawals, or with regulatory authorities in the Philippines when legally required. Any third-party service providers we work with are contractually required to protect your data to the same standard we apply internally. We do not permit these third parties to use your data for their own marketing or profiling purposes. In the event of a merger, acquisition, or asset transfer, user data may be transferred to the acquiring entity, and you will be notified in advance of any such change.
All data transmitted between your browser or mobile device and our servers is encrypted using TLS (Transport Layer Security) to prevent interception during transit. Sensitive account and payment data stored on our servers is protected using industry-standard encryption at rest. We implement access controls so that only authorised personnel can view personal data, and only to the extent their role requires. Our security team conducts regular reviews of our data handling practices, and we maintain an incident response plan to manage any data breach promptly and in accordance with Philippine reporting requirements. If a breach occurs that is likely to affect your rights, we will notify you as quickly as possible through your registered contact details.
We retain your personal data only for as long as it is needed for the purpose it was collected or as required by Philippine law. Account data is retained for the duration of your active account relationship with us plus a minimum of five years after account closure, in line with anti-money laundering record-keeping requirements applicable to gaming operators in the Philippines. Transaction records are kept for the period mandated by the relevant financial and gaming regulations. Communication and support records are retained for up to three years after the last interaction. When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you personally.
We may update this Privacy Policy from time to time to reflect changes in Philippine law, our platform features, or evolving best practices in data protection. When we make a material change, we will update the "Last Updated" date at the top of this page, and for significant changes we will send a notification to your registered email address. We encourage you to review this page periodically so you stay informed about how your data is handled. Continued use of your account after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any change, please stop using the platform and contact support to discuss your options including account closure.
For any privacy-related queries, requests to exercise your data rights, or concerns about how your information is handled, please contact our support team using the email address shown in the footer of this page. We aim to respond to all data privacy enquiries within five business days. You also have the right to file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated and you are not satisfied with our response.
Register a free magicjili account and enjoy sports betting, jackpot games, and live-dealer tables — all with your personal data handled transparently and securely for Philippines players.